We knew when we started this business that there were two things we would never compromise on...making quality products and giving the best customer service possible.
We know there are some businesses out there that pride themselves on excellent customer service, but we also know there are many businesses that have let exemplary customer service fall to the wayside. I promise you; that will never be us. And please know, if you happen to not have the stellar customer experience that we pride ourselves on giving, we will do everything we can to make it right.
Below, are just a few of the reviews that we have received over the past few months. It warms our hearts beyond measure to receive these kind acknowledgments from our customers.
"This was my first order from The Farmhouse Charm, and I am blown away. When I purchased my cute card, Kiersten shipped it out the same day; she even sent a sweet conversation message letting me know. When my order arrived, it was packaged perfectly with great care. You can tell that lots of love went into its preparation. I am beyond impressed and will definitely be ordering again soon. Thank you!!"
Madison B. from Utah
"Absolutely love! I got it for my boyfriend from his cats. I wasn't even planning on getting one of those until I saw this. And then I just couldn't resist. It was delivered in such a timely manner, and all conversations with the shop owner were so pleasant. Will certainly be buying from them again!"
Alexandra L. from Illinois
"The card is perfect! High-quality paper and funny. I was very impressed with the packaging as well. It was pretty and even came with a few extras. Thank you! I'll be back for more."
Amber M from Virginia
"They say that laughter is the best medicine, and this was the perfect encouragement card for my friend who has cancer. Thanks Kiersten!"
Susan T. from California
"My card got here so fast! Kiersten is sweet and attentive. Right after I placed my order, Kiersten made sure my card was correctly personalized. My Father's Day card is witty, but Kiersten’s top-notch customer service is spectacular. Thank you for a lovely card, and thank you for the unexpected complimentary greeting card. I also wasn't expecting the cute matching stickers! Thank you!!"
Brittany H. from Alabama
"This sign was exactly what I needed for my coffee nook. It shipped fast and came exactly as ordered!"
Karen T. from Alaska
"These are the softest most well-fitting t-shirts. Love them!"
Michelle K. from Indiana
"Kiersten's work is fabulous -- her card was a major hit. Even despite a shipping mishap (that was completely my fault), Kiersten's card was well worth the wait. Kiersten is incredibly kind and responsive to all inquiries. I would recommend her work to anyone!"
Rory M. from DC